1. GENERAL PROVISIONS AND SCOPE
Unless otherwise agreed in writing, these conditions apply to any sale of goods (and any services) provided by "S2i Store". S2i Store is a registered trademark of SARL S2I DIGITAL with a share capital of €50,000 and registered with the Trade and Companies Register in ANTIBES (06) under the number RCS ANTIBES B 538 640 129.
Any order validated on the website www.s2istore.com (and other .fr and .eu domains), implies unreserved acceptance of our general conditions of sale below by the Customer who declares and acknowledges having perfect knowledge of them, and therefore waives the right to rely on any contradictory document and, in particular, its own general conditions of purchase or in any other document. This contract is concluded between the SARL S2I DIGITAL Company and its client, within the framework of a distance selling system.
In accordance with the regulations in force, the Company SARL S2I DIGITAL reserves the right to derogate from all or part of the clauses of these General Conditions of Sale, according to the negotiations carried out with the Customer, by the establishment of a specific contractual document. signed by both parties. Any tolerance regarding all or part of these provisions, whatever the frequency and duration, can never be considered as modification or deletion of these conditions, the Company SARL S2I DIGITAL can always put an end to them without any formality or prior notice. These general conditions of sale replace and cancel those previously in force. In the event that one of the clauses of these General Conditions of Sale would be null and void by a change in legislation, regulation or by a court decision, this can in no way affect the validity and compliance with these general conditions of sale or call into question the validity of the other provisions which will continue to apply.
SARL S2I DIGITAL only acts on the professional market (B2B). The Customer confirms, by his order, that he acts as a professional and under no circumstances as a consumer within the meaning of European legislation on consumer rights. The Customer therefore waives all rights in this regard.
2. GENERAL DESCRIPTION OF PRODUCTS
In order to better inform the Customer, the SARL S2I DIGITAL Company presents on its website www.s2istore.com (and other .fr and .eu domains), the characteristics of the products offered for sale. The technical data sheets and descriptions of the products coming from its partners or suppliers, the SARL S2I DIGITAL Company declines all responsibility as to the validity of their content. Similarly, the photographs and graphics of the products offered for sale are only indicative and do not bind the seller. Nevertheless, the Company SARL S2I DIGITAL ensures the conformity of the product with the order by providing a description as fair, precise and realistic as possible. If he wishes to obtain additional information on the products presented, the customer has the possibility of contacting SARL S2I DIGITAL by telephone on 04 97 02 25 25 from 9 a.m. to 12:30 p.m. and from 1:30 p.m. to 5:30 p.m. from Monday to Friday. SARL S2I DIGITAL reserves the right to modify or change the products presented in its catalog without notice. All the products sold on the website www.s2istore.com (and other .fr and .eu domains), comply with the legislation and European standards in force.
3. CUSTOMER ACCOUNT AND DATA PRIVACY
When the Customer uses the website www.s2istore.com (and other .fr and .eu domains), he is responsible for maintaining the confidentiality of his account and his password, and will take care to restrict access to his computer ; he acknowledges accepting responsibility for all events occurring under his account or password. SARL S2I DIGITAL reserves the right to refuse service, terminate an account, delete or edit content, cancel an order, at its sole discretion.
The information requested from the customer is necessary for the processing of his order as part of the execution of this order. In the absence of express opposition on his part, the Customer gives his consent to the use of the personal data collected under the terms of his order, as the seller's customer file, as well as to the distribution of the newsletter. of the company SARL S2I DIGITAL. In accordance with the law "Informatique et Liberté" of January 6, 1978, the customer has at any time a right to access and rectify the information contained in the database of the Company SARL S2I DIGITAL. To exercise this right, he must send his request in writing to: S2I DIGITAL, Green Tech Bât. 1, 549 bd Pierre Sauvaigo, 06480 LA COLLE SUR LOUP.
SARL S2I DIGITAL does not resell or sell any personal information about its customers to other companies.
All trademarks, logos and references are used for information only and remain the exclusive property of their respective owners.
Site declared to the CNIL (National Commission for Computing and Liberties) under file number 1798038.
4. ELECTRONIC COMMUNICATION
When the Customer visits the website www.s2istore.com (and other .fr and .eu domains), and sends e-mails to SARL S2I DIGITAL, he communicates electronically with the latter. He agrees to receive communications from SARL S2I DIGITAL in electronic form. SARL S2I DIGITAL will communicate with the Customer by email or by posting notices on the website www.s2istore.com (and other .fr and .eu domains).
The Client acknowledges that all agreements, notices, disclosures and other communications made electronically by SARL S2I DIGITAL meet the legal requirements and are considered to have been made in writing.
5. INTELLECTUAL PROPERTY
The customer declares to know and acknowledges the copyright and publisher's rights of the products distributed by the SARL S2I DIGITAL Company: on the software and the user manuals, objects of the stipulations between the parties.
The Customer is therefore prohibited from:
- To communicate these to a third party, in any form whatsoever, for a fee or free of charge.
- To reproduce these, with the exception of a single copy constituting its archive or emergency copy.
All content of the website www.s2istore.com (and other .fr and .eu domains), such as text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, is the sole property of and exclusive of SARL S2I DIGITAL or its content providers, and is protected by intellectual rights.
Any software used on the website www.s2istore.com (and other .fr and .eu domains) is the property of SARL S2I DIGITAL or its software suppliers and is protected by intellectual rights.
“S2I STORE” is a duly filed and registered trademark, the ownership of which is reserved by SARL S2I DIGITAL.
Orders placed on the website www.s2istore.com (and other .fr and .eu domains) require the Customer's acceptance of these General Terms and Conditions of Sale. Customers who order on the site are strongly advised to archive or print a copy of the order form until receipt of the invoice. The SARL S2I DIGITAL Company reserves the right to refuse an order, for any reason whatsoever, including a credit problem, a problem with the billing address or the country, or an unusual order volume, but also to interrupt at any time the sale or placing on the market of one of the products it distributes.
To cancel or modify an order, please contact the order department on 04 97 02 25 25 and send a cancellation request email to firstname.lastname@example.org Monday to Friday from 9 a.m. to 12 p.m. and 1:30 p.m. at 5:30 p.m. It will not be possible for SARL S2I DIGITAL to cancel an order being shipped. In all cases, as it is a transaction (B2B) between professionals, no order can be canceled without the express agreement of SARL S2I DIGITAL.
The prices on the website www.s2istore.com (and other .fr and .eu domains) are expressed in Euros and are given subject to typographical error. They are indicative and SARL S2I DIGITAL reserves the right to modify them at any time without notice, both upwards and downwards. The prices invoiced are those in force at the time of the order. Prices are ex-store, excluding VAT, they do not include other taxes, charges, shipping and transport costs, which remain due by the Customer. The applicable VAT rate is 20%. The Customer is responsible for indicating his own VAT number, valid and correct, and will hold SARL S2I DIGITAL harmless from any liability, cost, problem or procedure resulting from the indication of an erroneous or incorrect VAT number. , or the indication of a VAT number of which he is not the holder.
The prices are based on the economic conditions, taxes or duties applicable at the time the order is placed, as well as on the prices of the suppliers and co-contractors of the SARL S2I DIGITAL Company. They are subject to modification, without prior notification, depending on the variation of these elements, whatever the cause.
SARL S2I DIGITAL reserves the right to withhold the shipment of goods until full payment of an order. The bank charges applicable to the order are not included in the Price and are payable by the Customer.
The selling prices appearing on the quotes and order form are mentioned in Euros excluding VAT.
8. PAYMENT TERMS
Payment for your purchases on the website www.s2istore.com (and other .fr and .eu domains) is made when ordering (except for account customers who have a deferred payment method). Payment of the total amount corresponding to the product(s) ordered, delivery costs included, is due in full at the time the order is validated, i.e. at the time of receipt of the order confirmation. Different payment methods are offered; by bank card (redirected to the servers of the Societe Generale Sogenactif secure collection solution, which encrypts bank details during transmission over the network. Only these servers know the Internet user's bank card number), by bank transfer and account (unlocked after the first order and after acceptance of the elements RIB + KBIS + Form downloaded and signed). SARL S2I DIGITAL reserves the right to ask the Customer for another method of payment than the one selected if it is not appropriate (without having to state the reason). SARL S2I DIGITAL does not make any deliveries if payment has not been made beforehand. Any method or time of payment not provided for will only be accepted after validation by the SARL S2I DIGITAL Company; the latter reserves the right to refuse them.
The dispatch of a good is carried out only after reception of the integral payment. All orders paid by credit card are subject to validation, which may result in a 24-hour delivery delay. The SARL S2I DIGITAL Company reserves the right, after prior written notification, to suspend or cancel the delivery of goods, in the event of non-payment of the price due, without prejudice to any other right or action. Consequently, and in order to avoid any delay, the Customer must indicate a telephone number and a valid e-mail address when ordering so that they can be reached at any time of the day.
Concerning the payment by bank card via a telephone call, the Company SARL S2I DIGITAL does not note and does not keep the number of your bank card.
In case of payment by bank transfer, it must include the order number. The details of the account on which the Customer must make are
- BANK: SG VALBONNE SOPHIA ENTR
- IBAN: FR76 3000 3015 7000 0200 0192 544
- BIC-SWIFT ADDRESS: SOGEFRPP
The bank charges for issuing the transfer (SWIFT/IBAN) are the responsibility of the issuer of the transfer. Any transfer made without payment of the costs will result in the suspension of the processing of the order until the full payment of the costs.
In the event of non-payment, in particular due to the refusal of the bank to honor the payment, the SARL S2I DIGITAL Company may terminate the sale as of right without notice or delay. The SARL S2I DIGITAL Company reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a dispute is in progress. administration. Pursuant to the provisions of Article L. 621-122 of the Commercial Code, the goods sold remain the property of the seller until full payment of the price and its accessories.
To become an account customer (Supplies and Consumables only), the first order is payable in cash by credit card or bank transfer and gives the right to open an account (subject to acceptance of the elements by the Company SARL S2I DIGITAL). To do this, any first order must be accompanied by a copy of your company's K-bis extract, a bank details and the delivery and billing addresses.
Account customers benefit from a payment period of 30 days from the date of order.
- Payment is made by bank transfer on the due date.
- In the event of delay or default in payment, the S2I DIGITAL Company will be unable to deliver new orders.
- In the event of an absence of an order over a period of 3 consecutive months, the procedure for opening an account must be renewed.
- The SARL S2I DIGITAL Company reserves the right to consider the contract as legally broken in the event of the Customer's bankruptcy, without prior notice.
Prices and discounts are subject to change at any time without notice.
In accordance with the modifications of the Commercial Code as provided for by the LME law of August 4, 2008, any delay in payment makes the balance immediately due and will give rise, automatically and without prior measurement, to the payment of a late payment penalty of which the amount is calculated on the basis of three times the legal interest rate applicable on the invoice date. In addition, the payment of sums due after the date of eligibility appearing on the invoice will automatically increase the amount thereof by a lump sum indemnity for recovery costs of 40 Euros provided for in article L441-6 of the commercial code, and the amount of which is set by decree n°2012-1115 of October 2, 2012. In the event of a regulatory change in the amount of this lump sum, the new amount will be automatically substituted for that appearing in these general conditions. of sales. The automatic application of this compensation does not preclude the application of additional compensation for the debt on proof, in accordance with the aforementioned text, up to the full amount of the sums that will have been exposed, regardless of whatever its nature, for debt collection. VAT is the responsibility of the Customer.
9. DELIVERY AND SHIPPING
The Customer is always informed before the final registration of his order of the delivery costs related to his order, and payment will be requested from the Customer for the total amount of the purchase. Unless otherwise stipulated, transport costs are the responsibility of the recipient and are invoiced in addition to the sale price of the products, deliveries being made postage prepaid. Delivery costs vary depending on the weight of the package, its destination and the delivery method chosen.
The merchandise travels at the risk and peril of the recipient. The Company SARL S2I DIGITAL will not be held responsible for any problem or failure of delivery, for any reason whatsoever, including but not limited to, the wrong delivery address, the shortage of goods, a product at the end of life, etc.
If the Customer, after formal notification, fails to collect the goods, the Customer will be authorized, without prejudice to the right to any damages, to have the contract executed or to consider that it has been automatically terminated, any payment already made being definitively acquired by the Seller.
In the event of damage occurring during transport, it is up to the recipient to indicate the object thereof to the carrier, within 48 hours, by registered letter with acknowledgment of receipt, to allow him the possibility of appeal.
The estimated delivery time mentioned in the order summary takes into account the availability of the items, its restocking time and the delivery method. This period is valid upon receipt of the Customer's payment and is given for information only. The Customer must add to this deadline, the delivery time of his payment if he chooses to pay for his order by bank transfer or credit card. Exceeding the deadline does not authorize the Customer to terminate the sale, nor to claim compensation. An order can be delivered in several times. In this case only the first delivery generates shipping costs. The Customer's complaint does not in any way exempt him from strictly respecting the payment conditions.
The Customer must report in writing (mail or e-mail) any delay in delivery from the confirmation of the shipment by e-mail in order to allow the Company SARL S2I DIGITAL to carry out an investigation with the carrier.
SARL S2I DIGITAL reserves the right to replace an order with a similar or identical product or of a higher value if the original product(s) is/are no longer available. In this case the customer will be notified before shipment.
The shape and color specifications of the Product may vary without prior notification, with the exception of the use of the Product which will remain the same as that of the product initially ordered. Deliveries may be suspended in the event of force majeure or non-compliance with the terms of payment by the Customer.
10. RIGHT OF WITHDRAWAL
In accordance with the definition of article 2 of Directive 2011/83/EU of the European Parliament and of the Council of October 25, 2011, the right of withdrawal applies to the Consumer, i.e. to any natural person who acts for purposes which do not fall within the scope of his commercial, industrial, craft or liberal activity. SARL S2I DIGITAL, acting only on the professional market (B2B), is therefore not affected by the right of withdrawal.
11. RETURN CONDITIONS
The Customer benefits from the legal guarantee of conformity of the goods with the contract (Art L-211 of the consumer code) and the legal guarantee against hidden defects (Art. L1641 of the civil code).
The goods sold by SARL S2I DIGITAL are accompanied by a guarantee insofar as its suppliers offer a guarantee on the product they have sold/produced.
The Customer must inspect the goods immediately upon delivery. They will be considered as having been accepted by the Customer unless the latter has made a complete and detailed notification to the sender on the delivery note and informed the Company SARL S2I DIGITAL the same day.
Acceptance covers all defects that the customer could or should have discovered at the time of delivery of the goods (external and visible defects) or within 48 hours of delivery (defects inside the package) by carrying out a diligent examination. , including the differences between the goods sold and delivered in terms of models.
If the Customer accepts the package, he has 48 hours from receipt of the equipment to notify the seller in writing by e-mail to the address email@example.com or by telephone. After this period, complaints cannot be taken into account.
SARL S2I DIGITAL guarantees its goods against any hidden defect. Hidden defect means a significant defect that the Customer could not reasonably discover at the time of delivery of the goods, caused by defective material or a manufacturing defect. Only the defect which materially reduces the usefulness of the good compared to its normal use is covered by the provisions of this article.
This warranty is limited to hidden defects that have been notified to SARL S2I DIGITAL, in detail, in writing and by registered mail, within 10 days of discovery of the hidden defect and in any case no later than months from the date of delivery.
In all cases, the liability of SARL S2I DIGITAL under this warranty is limited to the replacement of defective goods. The Goods will only be returned to SARL S2I DIGITAL with its prior written consent.
The Company SARL S2I DIGITAL does not grant any guarantee, express or implicit, concerning the goods, except that exposed in the present article. The customer will have no right to claim, in any other circumstance than that set out in this article, the return or exchange of the goods. The liability of SARL S2I DIGITAL for any consequential damage is expressly excluded, including loss of profit or customer contract or damage caused by the goods to other goods or to the environment.
The limited warranty is null and void if:
1. The Customer does not produce the RMA received from SARL S2I DIGITAL, following his complaint.
2.The Goods are not returned in their original packaging protecting them against normal transport handling.
3.Goods returned for exchange are not accompanied by proof of purchase, place of purchase and price paid.
4.Warranty has been transferred.
5.The Goods have been willfully abused, misused or misused.
The Customer has a period of 7 working days from receipt of his package to notify the Return Service on 04 97 02 25 25 or by email at firstname.lastname@example.org of his wish to return the product. From the date of attribution of the return request, he has 7 days to return the product.
A prior request to the Return Service must be made in order to receive a return number. This request can be made directly by email to: email@example.com. No package will be accepted and processed without it bearing a return number.
Delivery error, damaged product:
When the Customer has received the return number for his parcel by the Return Service, he must return his parcel. Here are some tips to prepare for this return.
What the customer must do:
1 - Carefully prepare and protect your package:
- Protect the original packaging of your package: Do not write anything on the original packaging
- Return the entire original package
- Attach a duplicate of the invoice
- Indicate the return number that has been assigned
- State the reasons for this return (damaged product, error, etc.)
2 - Return address:
The return address will be communicated to the Customer when sending the return agreement number which must be affixed to the package. This address may vary depending on the type of product(s) he wishes to return to SARL S2I DIGITAL.
Return fees :
Return costs are the responsibility of the Customer.
12. WARRANTY AND MAINTENANCE
The warranty conditions specific to each product distributed by SARL S2I DIGITAL are provided upon delivery. The role of SARL S2I DIGITAL is limited, after delivery of the presumed defective equipment to one of its establishments, to forwarding to the manufacturer of the said product or to any company designated by it for this purpose, the customer's request as well as as the equipment with its warranty card.
Any intervention ordered during the contractual warranty period, to remedy damage not covered by it, is subject to invoicing under the conditions in force.
The warranty contract is concluded between the customer and the manufacturer by the deed of purchase, the purchase invoice and the manufacturer's warranty card being authentic. The duration of the warranty varies between 1 and 2 years depending on the type of products and the manufacturer.
However, the warranties do not cover:
- abnormal or non-compliant use of the products
- failures related to the use of unsuitable accessories or peripherals
- defects and their consequences related to any external cause
- replacement of consumables.
- SARL S2I DIGITAL declines all responsibility with regard to repairs and estimates carried out by the technical services or approved technical centers of the various manufacturers, as well as excessive delays due to a problem of replenishment of spare parts necessary for the repair of your equipment. .
13. LIMITATION OF LIABILITY
The S2I DIGITAL Company cannot, under any circumstances, be held responsible for the consequences of misuse of the products sold, nor for the consequences of their use in unsuitable conditions or for a use other than that for which they are ordinarily intended but also non-performance of the contract concluded in the event of force majeure, disruption or total or partial strike, in particular of postal services and means of transport or communications, accident affecting the production or storage of goods, total or partial interruption suppliers, machine breakage, administrative decision, facts attributed to third parties, flood, fire, war and all other external events that could delay or make it impossible to fulfill the obligations of the Company SARL S2I DIGITAL or make their execution economically exorbitant.
It is the principal's responsibility to test the product in its specific application before launching its production and to check the work provided before starting the next stage of manufacture. The responsibility of the S2I DIGITAL Company is limited to the sole value of the goods supplied and cannot, under any circumstances, be incurred on inherent costs.
The S2I DIGITAL Company cannot, under any circumstances, be held liable for any use made from the work carried out in its workshops as well as for their taxation (TLPE, local tax on outdoor advertising). It is the Customer's responsibility to find out about the local regulations in force beforehand and to validate the conformity of the projects with the competent services before starting the work. Any customer is presumed to be in possession of the rights of reproduction and use of the documents entrusted to be reproduced or incorporated, according to the legislation in force and in particular articles L. 111-1 and following of the Intellectual Property Code.
The S2I DIGITAL Company declines all responsibility in the event of theft, loss or partial or total deterioration of the documents or computer files entrusted, whatever the time and cause. Similarly, for all processing, the sole liability of the S2I DIGITAL Company is limited to the value of the replacement blank photographic or computer media, at the manufacturer's price. To cover all the risks concerning the documents entrusted, it is up to the Customer, under his responsibility, to take out insurance with his own company. The aforementioned disclaimers are absolutely mandatory and cannot contain any exceptions. The fact of entrusting an order to the Company S2I DIGITAL implies the unrestricted acceptance of these conditions.
14. APPLICABLE LAW AND JURISDICTION
All our sales are considered to be processed at our head office which is the place of payment. Notwithstanding any stipulations to the contrary, jurisdiction is assigned to the competent Court of the registered office of SARL S2I DIGITAL, even in the event of a warranty claim, or multiple defendants.
These general conditions of sale are governed, both for their interpretation and for their execution, by French law.
The Customer declares that he knows that all of the possible costs of the bailiff procedure or any other disbursements necessary for the forced execution of payment, will remain entirely at his expense.
In the event of a dispute, the Customer will first contact the S2I Company to obtain an amicable solution. Any dispute relating to the formation, execution and termination of contractual obligations between the parties that cannot give rise to an amicable settlement will be subject to the jurisdiction of the Commercial Court of the registered office of the Company SARL S2I DIGITAL ANTIBES ( 06) and this regardless of the conditions of sale and the method of payment accepted, the Company SARL S2I DIGITAL reserves the right to seize the Court with territorial jurisdiction to which the Customer's head office belongs.
15. RETENTION OF OWNERSHIP CLAUSE
The delivered goods remain the entire property of SARL S2I DIGITAL until full payment. In the absence of full payment of the amount due, the Company SARL S2I DIGITAL is entitled to repossess the products, without prior formality and independently of any legal proceedings.